Shipping

At Tagwood BBQ, we work to provide a clear and reliable delivery process for both domestic and international orders. Shipping times and methods may vary depending on the product, destination, and service requested.

We offer free shipping within the contiguous United States for orders above $150.
Shipping is made via standard LTL freight. To complete the delivery process, the customer must provide a valid phone number so the freight company can schedule a delivery appointment. Freight carriers will not complete delivery without an appointment and someone must be present to receive and sign for the order. For accessories, usually orders are shipped via UPS ground.
All deliveries, whether local or out of state, are curbside delivery only for liability purposes. This means the order will be delivered to the front of the property and will not be moved inside the home or to a specific installation area.
If you are interested in white glove service, please contact us to confirm availability, coverage, timing, and pricing.
Orders are typically delivered within 7 to 10 business days from dispatch date.

We also offer international shipping worldwide for our models.
International transit time is estimated at approximately 60 days by ocean freight. This may vary per destination. We may also provide air shipping quotes upon request.
Because international shipping costs vary by destination, product, and shipping method, all international orders are handled by custom quote. Please contact us for more information and to request a shipping quote.
Custom duties, local charges, taxes, and import-related fees are not included in shipping quotes and are the responsibility of the customer.
The customer must provide a broker agent before shipment for international orders.

Delivery Notes

Please inspect your shipment upon arrival. If the packaging or product appears damaged at the time of delivery, please document the issue and contact us as soon as possible at info@tagwoodbbq.com or at 786-376-7000 

Contact

If you have any questions about shipping, delivery options, or international freight quotes, please contact us at:Email: info@tagwoodbbq.comPhone: 786-376-7000